Solar Nails Customer Care Review from Pretoria, Gauteng

This Nail Salon has appaulling customer service and prejudice front desk staff - which in of itself is a shame in 2016.I waited for 15 minutes unserviced and unattended to.

About 10 minutes into waiting a white customer walked in and the technician rushed to service him immediately. When I brought to the attention of the technicians and owner that I had been waiting for a while, she had a really bad attitude.

I explains that I had an appointment, and she said we can't take you because it is now 15 min past your appointment time even though she knew that I had now been waiting 15 minutes to be serviced.She then told me if I don't like it I can get out of her salon.

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Reason of review:
Poor customer service
Product or service
Nail Salon
Review category
Beauty Centers and Spas
review #830480
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